Legal

Privacy Policy

Last updated: January 15, 2025

1. Introduction

Welcome to FixRoast ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at fixroast.com and our AI-powered landing page analysis services.

By using FixRoast, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

  • Account Information: Email address, name (optional) when you create an account
  • URLs Submitted: Landing page URLs you submit for analysis
  • Payment Information: Billing details processed securely through DodoPayments (we do not store card details)
  • Communications: Information you provide when contacting support

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on the platform
  • Device Information: Browser type, operating system, device type
  • Log Data: IP address, access times, referring URLs
  • Cookies: Session cookies and preference cookies (see Section 8)

2.3 Information from Third Parties

  • Authentication Providers: If you sign in with Google, we receive your email and profile information
  • Payment Processor: Transaction status and billing information from DodoPayments

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our AI-powered landing page analysis service
  • Analyze submitted URLs and generate roast reports with recommendations
  • Process payments, manage subscriptions, and send invoices
  • Send transactional emails (account verification, password reset, payment confirmations)
  • Send promotional communications (you can opt-out at any time)
  • Improve our services, develop new features, and fix bugs
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

  • Service Providers: Third-party services that help us operate (Supabase for database, DodoPayments for payments, Google Cloud for hosting)
  • AI Processing: URLs and page content are sent to Google Gemini API for analysis (no personal data is shared)
  • Public Roasts: If you choose to make a roast public, it will be accessible via a shareable link
  • Legal Requirements: When required by law, subpoena, or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy:

  • Account Data: Retained until you delete your account
  • Roast Reports: Retained for 12 months or until you delete them
  • Payment Records: Retained for 7 years for tax and legal compliance
  • Usage Logs: Retained for 90 days

6. Data Security

We implement industry-standard security measures to protect your information:

  • All data is transmitted over HTTPS/TLS encryption
  • Passwords are hashed and never stored in plain text
  • Database access is restricted and monitored
  • Regular security audits and updates
  • Payment processing is handled by PCI-DSS compliant providers

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and associated data
  • Export: Request a portable copy of your data
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of processing in certain circumstances

To exercise these rights, contact us at hello@fixroast.com. We will respond within 30 days.

8. Cookies and Tracking

We use the following types of cookies:

  • Essential Cookies: Required for authentication and core functionality
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how you use our service

You can control cookies through your browser settings. Disabling essential cookies may affect functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States and India, where our servers and service providers are located. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Children's Privacy

FixRoast is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on this page
  • Updating the "Last updated" date
  • Sending an email notification for significant changes

Your continued use of FixRoast after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

FixRoast

Email: hello@fixroast.com

We aim to respond to all inquiries within 48 hours.